Baltersan Heritage Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit baltersanheritage.co.uk or interact with us.
1. Who we are
Baltersan Heritage Ltd
Company number: SC874834
Registered office: 5 South Charlotte Street, Edinburgh, EH2 4AN, Scotland
Email: support@baltersan.scot
For the purposes of UK GDPR, Baltersan Heritage Ltd is the data controller.
2. What personal data we collect
- Contact information – such as your name and email address if you contact us or subscribe to updates
- Communication data – messages you send to us by email or forms
- Technical data – limited information such as IP address, browser type, and device information (only if analytics are enabled)
We do not intentionally collect sensitive personal data.
3. How we use your data
- To respond to enquiries or correspondence
- To send updates if you have opted in to receive them
- To manage partnerships, volunteering, or donations
- To improve the website and understand how it is used
- To comply with legal or regulatory obligations
We do not sell or trade your personal data.
4. Lawful bases for processing
- Consent – where you have actively opted in (e.g. email updates)
- Legitimate interests – such as responding to enquiries or improving our services
- Legal obligation – where required by law
You may withdraw consent at any time by contacting us.
5. Cookies
Our website currently uses essential cookies only, unless otherwise stated. If analytics or third-party tools are added in the future, this policy will be updated and a cookie notice will be displayed where required.
You can control cookies through your browser settings.
6. How we store and protect your data
We take appropriate technical and organisational measures to protect your personal data, including:
- Secure email handling
- Limited access to personal data
- Use of reputable service providers where applicable
We retain personal data only for as long as necessary for the purposes for which it was collected.
7. Sharing your data
We may share personal data only:
- With service providers acting on our instructions (e.g. email platforms)
- Where required by law or regulation
We do not transfer your data outside the UK unless appropriate safeguards are in place.
8. Your rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: ico.org.uk
9. Third-party links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact: support@baltersan.scot